Orders

New order

Triggered by

  1. Admin App (New order)

  2. Choose for New order (+) in the icon-menu of the orders-dashboard

  3. Orders placed via order-pages. The webhook is not executed until the order has been paid.

Example payload

{
    "id": 14810,
    "event_id": 44,
    "event_date": "2021-01-28 09:00:00",
    "payment_id": "tr_s86ed95uHD",
    "payment_status": "paid",
    "custom_status": "",
    "created_at": "2021-01-09 15:21:24",
    "uid": "ha9hrHI7jPzb1Q01sjW68KbWsA2we9E1PxDwvWgJ",
    "name": "John Doe",
    "email": "[email protected]",
    "input_fields": {
        "fields": [],
        "tickets": [
            {
                "name": "Gold (Backstage)",
                "price": 40,
                "vat": 21,
                "is_counted": true,
                "number": 2
            }
        ]
    },
    "num_tickets": 2,
    "total": 80,
    "ip_address": "1.2.3.4"
}

Changelog

Version

Description

1.0

Introduced.


Update order

Triggered by

  1. Admin App (Change credentials)

  2. REST API (Update order request)

  3. Choose for Change credentials in the contextmenu of the orders-dashboard

  4. Choose for Custom order status in the contextmenu of the orders-dashboard

Example payload

{
    "id": 14782,
    "custom_status": "processing",
    "name": "John Doe",
    "email": "[email protected]"
}

Changelog

Version

Description

1.0

Introduced.


Delete order

Triggered by

  1. Admin App

  2. REST API (Delete order request)

  3. Choose for Delete order in the contextmenu of the orders-dashboard

Example payload

{
    "id": 14810
}

Changelog

Version

Description

1.0

Introduced.


Refund order

Triggered by

  1. Admin App

  2. Choose for Refund in the contextmenu of the orders-dashboard

Example payload

{
    "ids": [
        14783
    ],
    "refunds": [
        {
            "refund_amount": 14.25,
            "refund_date": "2021-01-09 14:59:54"
        }
    ]
}

Note

The payload can contain multiple order ids. This will happen if the order is part of a multi-select group, e.g. multiple events grouped together.

Changelog

Version

Description

1.0

Introduced.