If your event is a sporting event and uses tracks then the FE Tracking App can be used, as described in the tracking tab.

However, you can go one step further with your event by providing real-time track updates and news messages from the event organizer to the users of the FE Tracking App. The benefits for users of the FE Tracking App are:

  1. Always the right track

  2. If the organisation updates the Info screen in the FE Tracking App, this is also immediately available

  3. News messages from the event organisation are immediately available and can be played via Text-To-Speech while the App is recording the track in the background. Of course, this only works if you are wearing a (Bluetooth) headset when, for example, you have the phone in a bracelet.

Firebase video

To enable these features, you need a Google account. Below is a video explaining how to configure Firebase every step of the way. Usually everything can be configured within 5 minutes. Below the video you can see exactly which steps are taken and what needs to be filled in. It starts by going to

Video time-index


Enter the name of the project. Any name will do. Press Continue.


Disable Enable Google Analytics for this project. Press Continue.


Press the Authentication in the left sidebar. Press Get started.


Press the Sign-in method tab and choose the Email/Password pencil.


Enable the first switch and choose Save.


Press Firestore Database in the left sidebar. Press Create database.


Press Next in the popup window


Choose a Cloud Firestore location that is closest to you and press Enable.


Choose the Rules tab and replace it with the code below and press Publish.

 rules_version = '2';
 service cloud.firestore {
   match /databases/{database}/documents {

     function isValid() {
       return request.auth != null && request.auth.token.ticket;

     match /news/{message} {
       allow read: if isValid();
       allow write: if false;

     match /tracks/{track} {
       allow read: if isValid();
       allow list: if false;
       allow write: if false;

     match /tickets/{ticket} {
       allow read: if isValid();
       allow list: if false;
       allow write: if false;


Press the cog-wheel in Project Overview in the left sidebar and choose Project settings.


Choose the IOS button at the bottom of the screen. Use nl.fe-data.tracking for the IOS bundle id, use FE Tracking (IOS) for the App nickname and 1574304676 for the App Store ID. Register the App and download the file. Press Next for the following steps and finally Continue to console.


Choose the Add app button at the bottom of the screen. Choose Android in the popup window.


Use nl.fe_data.tracking for the Android package name and use FE Tracking (Android) for the App nickname. Register the App and download the file. Press Next for the following steps and finally Continue to console.


Choose the Service accounts tab at the top of the screen. Now press the Generate new private key and Generate key to download the service-account file.

Firebase event fields

Firebase fields

Now upload all 3 files you have downloaded in the video to there corresponding elements. The Location sharing, Minutes trigger and Distance trigger fields are not used at the moment, they will be part of an upcoming FE Tracking release. Finally Save the event.

Messages screen

Firebase messages

Once you have defined the Basics and Firebase tab for tracking, you can send messages to all users of the FE Tracking App who have scanned a ticket from this event.

Use List messages to show the messages that have been sent so far. New messages is used to send a new message. If you have several tracks, you can limit the message to the tracks you select. By default the message goes to all tracks.


Firebase has a very generous free tier where all usage is free. Even better the free quota is per day! See

You can do the math by your self with your own event. For every ticket sold a write and a read is done if(!) the user uses the FE Tracking App for the ticket. If you use news messages there is a read for every messages.

Example 1000 tickets

Suppose we have an event which sold 1000 tickets and during the event we send 10 messages. Furthermore we assume everybody is using the FE Tracking App. Total writes: 1000 (tickets) + 10 (news messages) and total reads: 1000 (tickets) + 10.000 (10 news messages per tickets). As you can see this is well below the daily free quota. Ofcourse it could be a bit more if users delete the track in the App and re-install it, or if you delete an order or tickets(s) from Fast Events. There are a few more writes as wel for managing the tracks, but they are limited.

So in this case the free plan suits your needs.

Example 20.000 tickets

We have sold 20.000 tickets and send 20 messages during the day and everybody is using the FE Tracking App.

Total writes: 20.000 (tickets) + 20 (news messages) and total reads: 20.000 (tickets) + 400.000 ( 20 news messages per ticket).

As you can see for this case the free plan won’t do the trick, you have to upgrade to the Blaze plan (Pay as you go) and provide your payments details. But if you do the actual math you will find out that the actual charge is very minimal. In this case you will be charged for 400.000 - 50.000 (daily free quota) = 350.000 reads and a few extra writes (20.000 free per day). At the end the invoice will be less than 1 Euro.


No rights can be derived from these examples and amounts. They are only an indication in a theoretical situation. To help avoid unexpected charges on your bill, set monthly budgets and alerts. To set a budget, go to the Billing section in the Google Cloud Console and create a budget for your Cloud Billing account. You can use the default alert settings or modify the alerts to send notifications at different percentages of your monthly budget.

Do’s and Don’t

  1. Always first define the whole event, including the Basics tab of the Tracking tab and Save the event before you start with Firebase.

  2. Do not download the IOS and Android files again from the Firebase Console if you already sold tickets. If you do, all users that already downloaded the ticket in the FE Tracking App will loose access and have to download the ticket again.

  3. If the event is finished and you want to delete everything, you first have to disable Tracking in the Basics tab. Then all tickets, orders and the event can be deleted. In the Firebase Console you need to select Project settings and at the bottom select Delete project.

  4. Be extremely careful when moving the location of checkpoints on the track. Although the update takes place immediately, it is of course possible that a phone has no coverage and does not receive the update or receives it too late. And in that case, the finish qrcode will not be shown, as there is a checkpoint missing. It is always better to remove the checkpoint in such cases.